FAQ

We aim to ship all orders within 2-3 business days, although it may take a few days longer when new products and promotions are released and demand is very high. This does not include our pre-sales, which will begin to ship at the end of March.

We currently ship to the US only.

Shipping within the US is $5.00, with free shipping over $125.

Domestic orders may find that USPS marked your package as delivered prematurely. Your package will most likely be delivered within a few days.

If it has been 3 business days or more since your order was marked as delivered, let us know so we can take care of it! Just make sure to include your Order #.

Also, don't forget to double check your address; sometimes apartment #s are not included, and cause USPS to return us the order.

All Sales are final. But in case you received a damaged order, we’re very sorry! Please send us an email at themommydot@gmail.com within 7 days and we will get back to you with instructions for claiming a refund. Just make sure to include your Order #.

If your order has shipped, we cannot cancel or change your order. If your order hasn’t been shipped yet, please send us an email as soon as possible at themommydot@gmail.com and we will do our best to adjust the order for you. Just make sure to include your Order #.